BigBadToyStore.com is proud to introduce a redesigned, rebuilt, reinvented website! Their team has been working extraordinarily hard at creating what they believe to be the best shopping experience for their customers. Along with an extensive Help Center section to answer some of your immediate questions, BBTS have provided some notable features and highlights below.

Big Bad Upgrades
Now displayed with a modern appearance and improved images, BigBadToyStore.com is also mobile friendly on your handheld device. Add to that the completely overhauled engine that allows you to easily search, sort and find products in their organized catalog of over 15,000 unique items. But BBTS are not stopping there! They will be rolling out various updates on a regular schedule to enhance and improve your overall experience.

$4 Flat Rate Shipping
No weight limits or dollar value restrictions, just simple and affordable. BBTS now offer this method for all new domestic orders placed, giving you the option to spend less money on shipping and more on what matters, toys! BBTS still offer a wide selection of shipping carriers and other methods to meet your needs.

Package Grades
BBTS have clarified and expanded the use of their grading system across a wider range of collectibles. Collector’s Grade will now be available for many new In-Stock arrivals as well as Pre-order items. BBTS have also added a fourth package grade, ‘Damaged’ for those who are not at all concerned about product packaging condition. The toys themselves will still be in mint condition! And of course, BBTS will always handle their products and shipments with care.

Pre-orders
BBTS have made several improvements to make pre-ordering even more flexible than before. Each order placed can now be assigned a specific payment method and shipping address. You also have the option to send items in your order to the Pile of Loot or to have them ship upon arrival. Guess what else? BBTS now accept PayPal for pre-orders!

Pile of Loot
It is now possible for you to ship a single specific item, a portion of items, or the entire Pile of Loot whenever you see fit. Newly added items that are paid in full can be held for up to 90 days. BBTS also allow up to 7 days for paid items to be canceled from your Pile of Loot if needed.

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Next Steps
Please log into your BBTS account and review all of the helpful messages. You might be asked to confirm information such as your password, shipping address (using the Address Book feature and verification tool), and payment information (in the Wallet feature). Have questions? We totally understand! Please contact Customer Service for assistance and they will be happy to help you. Last but not least, have fun exploring and be sure to let us know what you think!

We would like to sincerely thank all of you for your support over the years! From our garage start up in 1999 to the current website we have just launched today, none of this would have been possible without the continued support from all of you. We are humbled by the trust you place in us to handle your collectible needs, and we look forward to the next chapter of BigBadToyStore!

-Joel & the BBTS Crew